I’m Keith Schneerer. I spent 19 years in the U.S. Air Force as an F-16 fuel systems technician — a Technical Sergeant troubleshooting aircraft where a wrong answer gets someone killed — and nearly a decade after that repairing commercial food equipment. Thirty-nine years of finding the real cause of a problem, not the convenient one.
Then the problem showed up in my own family. While helping manage my aging parents’ finances, I discovered nearly a hundred bottles of a “memory supplement” stacked in their home. A predatory autoship operation had been quietly billing my mother month after month, counting on the fact that nobody reads every line of a credit card statement. I shut it down, clawed the money back, and then locked down every account, phone, and mailbox they have.
That fight is why ShieldMyParents exists. Scammers who target seniors are running a system — scripted calls, buried cancellation terms, billing designed to hide. Systems can be diagnosed, and diagnosed systems can be beaten. Every guide here is the playbook I wish I’d had on day one: what the scam looks like, the exact steps to stop it, and how to get money back.
If your parents are getting strange charges, endless packages, or calls that don’t smell right — start with the Scam Checker, or reach out. Protect the people who protected you.